Principal Software Delivery Project/Program Manager

Dallasremoteprincipal$128K – $193K

Posted today · via Workday

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About this role

Principal Software Delivery Project/Program Manager Position Overview The Principal Software Delivery Project/Program Manager serves as a strategic leader within AT&T’s AI-powered customer experience transformation organization, responsible for leading the delivery and adoption of next-generation Agentic AI capabilities across the customer self-service ecosystem. This role combines technical program leadership, organizational transformation, data-driven decision making, and cross-functional influence to enable the transition from traditional conversational AI solutions to an intelligent agentic platform model. The position serves as the bridge between business strategy, customer experience objectives , AI technology capabilities, and software delivery execution.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: fiber, teams

Level fit

This role is principal-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

fiberteams

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