Specialist Tech Service Mgmt- Incident Commander or administrators, Service Desk,24/7 rotational

IND:KA:Bengaluru / Innovator Buildingremotemid

Posted today · via Workday

About this role

About the Team: Our team is looking for a Senior Global Crisis Incident Commander to respond to and mitigate critical and high impact global events and escalations. Working within a specialist team, you will be responsible for directing and coordinating the Major Incident process with related activities of resolver teams across multiple AT&T Support organizations and taking lead on major incidents to ensure the business receives relevant communications/updates and service is restored against SLAs. Job Summary: The Incident Administrator (IA) is responsible for the administrative, coordination, and communication execution of technology incident management.…

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1

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2

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3

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4

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5

Location fit

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