Sr Associate - Customer Service / Technical Project Manager

Hyderabadremotemanager

Posted today · via Workday

About this role

Overall Purpose: To monitor and analyze system operations, coordinate corrective actions, and establish, implement, and maintain service assurance standards to optimize system performance and enhance client satisfaction, by supporting project execution, ensuring alignment with scope, schedule, and effective resource coordination. Experience Required - 3+ Years of experience Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following: Documentation and Standards: Document problems, enforce standards, and consult on compliance with development teams.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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