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AT10 Global Blue Austria

Customer Service Supervisor

Saudi Arabia - Riyadhonsite

Posted 1w ago · via Workday

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About this role

Job Summary:** Oversee and lead a team of customer service representatives, ensuring the delivery of exceptional service and resolution of customer inquiries for Global Blue LLC. Job Responsibilities:** * Manage, coach, and motivate a team of customer service representatives to meet and exceed performance targets. * Monitor daily team performance, identify areas for improvement, and implement corrective actions. * Handle escalated customer issues and complaints, providing timely and effective resolutions. * Develop and implement customer service policies, procedures, and best practices. * Conduct regular team meetings, training sessions, and performance reviews. * Analyze customer feedback and data to identify trends and recommend service enhancements.…

Read the full description on AT10 Global Blue Austria's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Saudi Arabia - Riyadh. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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