Vice President Business Operations, Customer Success
Boston MAonsitevp$214K – $342K
Posted today · via Workday
About this role
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Position Summary The Vice President, Business Operations - Customer Success will lead the operating strategy, analytics, planning, and performance management capabilities that enable the Customer Success organization to scale effectively and deliver strong customer and business outcomes. This executive role will translate complex data into actionable insights, strengthen operating discipline, improve forecasting and resource allocation, and build scalable processes and decision frameworks across Customer Success.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: spark, teams
2
Level fit
This role is vp-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Boston MA. We weight your proximity and willingness to relocate.
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Skills in this role
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sparkteams
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