Support Engineer – AI & Automation
Central Jakartaonsitemid
Posted 2w ago · via Lever
About this role
What happens when an AI or automation solution is already in production—but something goes wrong?
We're looking for a Support Engineer – AI & Automation to help keep ATI's AI, LLM, and RPA solutions running reliably in production. This role sits at the intersection of technology, automation, and operations, supporting everything from robotic workflows and transaction queues to LLM and RAG pipelines.
You'll monitor production environments, investigate incidents, troubleshoot automation and AI workloads, and work closely with Service Desk, AI/RPA Engineering, and technology partners to get issues resolved quickly and effectively.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Central Jakarta. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
More at Atibusiness Group
- View →Travel Consultant (Fluent in English)Central Jakarta
- View →Finance Associate (Japanese Speaker)BSD, South Tangerang
- View →Fare LoaderCentral Jakarta
- View →Travel Advisor (Fluent in English)BSD, South Tangerang
- View →Talent Sourcing InternCentral Jakarta
- View →[External MGM] 📢 Know Someone Who'd Be a Great Fit? Refer Them to ATI Business Group!BSD, South Tangerang