Helpdesk Supervisor
Istanbul - Esentepeonsite
Posted 2w ago · via Workday
About this role
, Türkiye Job Family Group: Information Technology (IT) Worker Type: Regular Posting Start Date: June 2, 2026 Business Unit: Projects and Technology Experience Level: Experienced Professionals Job Description: Job Purpose Ensuring the provision of end‑user support to the employees of all Shell companies in Turkey through a contractor team, and managing the end‑user inventory across Shell Turkey. Accountabilities: Responsibility for the IT Infrastructure(configuration procedures in terms of network, desktop, notebook) of all locations supported Manage Local Helpdesk Support contract and resource in line with SLAs/Agreements. Responsibility for the installation (re-image) and second line support of PC’s in accordance with Shell global standards.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: shell, teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Istanbul - Esentepe. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
shellteams