Utility Account Analyst - Credit & Collections

Austin Energy Headquartersonsitemid$65K – $82K

Posted today · via Workday

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About this role

About This Position Job Description: Utility Account Analyst Purpose: Under general supervision, provides utility services, analysis of utility accounts, and ensures customer satisfaction. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Researches utility usage, determines average consumption, verifies and calculates rates, and investigates high costs or other anomalies for possible causes and resolution. Provides innovative and customized usage and billing solutions and recommendations. Extracts data and presents facts to customers providing utility reports, as needed, for management of usage and cost.…

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Location fit

This role is based in Austin Energy Headquarters. We weight your proximity and willingness to relocate.

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