Renewals Specialist Korea

Job Requisition ID # 26WD100395 Position Overview The Digital Renewal Representative is responsible for managing multiple customer renewal cycles across a portfolio of regional accounts, ensuring timely and accurate renewals while supporting customer retention and business growth. This role engages directly with customers during renewal discussions, identifies churn risks and expansion opportunities, and collaborates with Account Executives, Customer Success Managers, and Channel Partners to deliver successful renewal outcomes. The ideal candidate demonstrates strong time management, customer focus, and the ability to execute renewals with increasing independence while leveraging Customer Relationship Management (CRM) systems and established renewal playbooks.…