Technical Support Specialist

Gwangmyeong-sionsitemid

Posted today · via Workday

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About this role

We are looking for a dedicated and technically skilled Technical Support Specialist (TSS) to join our team. In this role, you’ll be the trusted expert supporting our partners with troubleshooting, issue resolution, and technical insights. Your ability to solve problems proactively, share knowledge, and maintain strong partner relationships will be essential to ensuring high-quality service and continued success across our partner network. Key Responsibilities Respond promptly and effectively to incident cases, spare‑part cases, warranty cases, delivery quality cases, and robot repair cases. Provide on-site support to partners and trade shows, demonstrating proficiency in all AutoStore modules. Participate in weekly TSS/TSS Lead meetings and contribute insights.…

Read the full description on Auto Store System's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: r, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Gwangmyeong-si. We weight your proximity and willingness to relocate.

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Skills in this role

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