Customer Care Specialist I

Manilaonsitemid

Posted today · via Workday

About this role

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Avid is looking for a Customer Care Specialist to join its LRE team, which is responsible for helping customers worldwide resolve issues regarding Avid licensing, registration, and entitlement (LRE). Avid has a product range from low-end host-based to high-end infrastructure solutions, including dedicated mixing surfaces, video editing, music production, post-production, and broadcast news. This broad range of products includes sophisticated licensing and management tools.…

Read the full description on Avid's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Manila. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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