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AvidDigital Customer Success Manager
Philippinesonsitemanager
Posted 2 days ago · via Workday
About this role
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. About the Role We’re looking for a Digital Customer Success Manager (Digital CSM) to help scale how we engage, educate, and retain customers across our customer base. In this role, you’ll design and execute digital-first customer success programs that drive adoption, product engagement, customer health, and retention. You’ll work across email, lifecycle campaigns, knowledge resources, and automated success journeys to ensure customers receive the right value at the right time. This is an ideal role for someone who loves combining customer strategy, lifecycle thinking, data analysis, and scalable program execution.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, salesforce, outreach, braze
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Philippines. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamssalesforceoutreachbraze
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