Customer Quality Engineer II

Beverlyonsitemid$79K$118K

Posted today · via Workday

About this role

JOB DESCRIPTION Position Summary Customer Quality Engineer II is responsible for supporting customer-facing quality activities that drive product reliability, issue resolution, and continuous improvement across the customer lifecycle. This role serves as a key liaison between customers and internal functions to ensure timely response to quality concerns, effective root cause analysis, corrective action implementation, and sustained customer satisfaction. The position works closely with Engineering, Manufacturing, Field Service, Supply Chain, and other cross-functional teams to improve product and process quality, support escalations, and strengthen quality systems.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: sigma, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Beverly. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sigmateams

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