B
BahTechnical Service Desk Specialist
Virginia Beachonsitemid$53K – $108K
Posted today · via Workday
About this role
Technical Service Desk Specialist The Opportunity: Provides in-depth support and leads problem solving and implementation efforts for specific technology products or applications. Applies specific functional knowledge with general industry knowledge. Develops or contributes to solutions to a variety of problems of moderate scope and complexity. Works independently with some guidance. What You'll Work On: Provide Tier I and II technical support of multiple applications. Manage and resolve Service Desk tickets in a high demand and fast-paced environment. Monitor and address incidents reported by end-users, escalating to the appropriate teams or leadership as necessary. Collaborate closely with engineering and management teams while maintaining professional and clear communication.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Virginia Beach. We weight your proximity and willingness to relocate.
Score yourself on this role.
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Skills in this role
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