Senior B2B Program Manager
Redwood Cityonsitemanager$98K – $122K
via Greenhouse
About this role
Balsam Brands is expanding its B2B channel and looking for a Senior Strategist to help improve and scale the customer and operational experience across the business. This role sits at the intersection of digital experience, commercial operations, analytics, and customer experience.
You will partner closely with the GM of B2B Growth and cross-functional teams to identify friction points, improve workflows, support digital initiatives, and drive operational improvements that strengthen conversion, retention, and customer satisfaction.
This is a high-execution individual contributor role for someone who is analytical, collaborative, customer-focused, and comfortable navigating ambiguity while driving work forward.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: monday, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Redwood City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
mondayteams
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