IT Service Process Manager - BA4
Puneonsitemanager
Posted yesterday · via Workday
About this role
Job Description Purpose of the role To collaborate with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. Accountabilities Development, implementation and maintenance of IT service processes, activities, delivery, and staff for a large IT function, aligned to the banks objectives, industry standards and best practice. Communication of all process changes and improvements to relevant stakeholders, ensuring buy-in and adherence, through the development of reports and performance metrics, to support the decision-making process.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
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3
Domain experience
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4
Recency
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5
Location fit
This role is based in Pune. We weight your proximity and willingness to relocate.
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