Bilingual Call Center Representative

About Barrister is a WBENC and NWBOC Certified Woman Owned Business. •The candidate will be required to provide superior customer service in a contact/call center/help desk environment through multiple channels of correspondence. •The candidate will be required to handle questions and concerns with the highest degree of courtesy and professionalism. •The candidate will be required to communicate with end-users using web- based tools regarding navigation of both government and non-government applications in a leveraged environment supporting one or multiple queues/skill sets over various accounts. •The candidate will be required to accurately document all correspondence with end-users; thus a high proficiency in typing and grammar is a must.…