Patient & Guest Svcs Rep
Springfieldonsite$37K – $43K
Posted today · via Workday
About this role
Patient & Guest Services Rep Location: Baystate Medical Center Hours: 2nd shift - 3p-11:30p (every other weekend & holiday required Summary: Under the direction of the Patient Relations & Guest Services Manager, receives and assesses requests from all significant customer constituencies: patients, providers, service areas, and payors. Analyzes customer requests and coordinates accurate and thorough information exchange. Provides accurate documentation following all established protocols. Collaborates with service area and acts as a liaison between Baystate Health and our external customers to satisfy customer requests.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Springfield. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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