Customer Service Manager
Cedar Fallsonsitemanager
Posted 6 days ago · via Lever
About this role
Position Purpose:
The Customer Service Manager provides leadership and direction for the Customer Service team while ensuring exceptional service, operational excellence, and customer satisfaction. This role partners closely with Sales, Design, Procurement, Manufacturing, Logistics, and Accounting to ensure customer requirements are met efficiently and accurately. The Customer Service Manager is responsible for department performance, employee development, process improvement, customer retention, and the successful execution of customer projects from order entry through delivery.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Cedar Falls. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included