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BcipkgCustomer Service

Customer Support Specialist

Indianapolisonsitemid

Posted 1w ago · via Lever

About this role

Position Purpose: The Customer Support Specialist manages, communicates and monitors all aspects of a project and/or order. This role provides internal support and serves  as a liaison between BCI’s sales team and clients while supporting all internal departments including Creative Services, Sales, Customer Support, Procurement, Manufacturing and Finishing. This critical role manages and communicates with the appropriate resources to ensure client and company goals are achieved as it relates to all aspects of the finished product.   Duties & Responsibilities: Tasks related to this position may vary and are not limited to those listed below: Performing all duties from a foundation of trust and the highest ethical conduct, following established safety rules, company policies and procedures.…

Read the full description on Bcipkg's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Indianapolis. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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