Lead Field Support Technician-Mount Auburn Hospital
Beth Israel Lahey Healthonsitesenior$67K – $94K
Posted today · via Workday
About this role
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This position supports Mount Auburn Hospital. It is full-time, on-site work. Responsible for delivering world class field support services across all BILH entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2/3 in-person support position is responsible for all aspects of customer requests and incident management. This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and timely follow up of service requests/incidents.…
Read the full description on Beth Israel Deaconess Medical Center's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Beth Israel Lahey Health. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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