IT Support Specialist - Onsite Support Operations (Contract)

US_North Carolina_RemoteRemote (US)mid

Posted 2 days ago · via Workday

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About this role

JOB SUMMARY: The IT Support Specialist – Frontier Durham provides dependable, customer-focused Tier 1 technical support for BioCryst employees at the Frontier Durham office. This 100% on-site role serves as the primary local IT presence for daily walk-up support, deskside assistance, hardware and software troubleshooting, conference room technology, onboarding and offboarding activities, and white-glove support for leadership and visiting employees. The ideal candidate is hands-on, approachable, organized, and comfortable supporting employees in a fast-paced office environment. This is a 6-month contract role. Candidates must be able to work onsite in the Durham office 5 days a week.…

Read the full description on Biocryst's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: monday, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

mondayteams

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