Night Operations - Dispatch

The Night Operations position is responsible for overseeing all Dispatch activity for their assigned shift in the Night Operations department. This position will be primarily focused on Highway Dispatch and Customer Service. The focus of this role is the identification and resolution of all non-routine or time-sensitive issues that arise after regular business hours. This desk deals with a high volume of team drivers and cross border functions. The Night Operations staff must display sound judgment and involve other operations staff in the resolution process, as they deem necessary. Specific Responsibilities include: Identify and resolve all non-routine, time-bound operational issues occurring afterhours.…