Customer Success Manager

manager$120K$180K

via Ashby

About this role

About Bland AI At Bland, we’re building the most human AI phone agents in the world. We’re a Series B startup backed by Emergence Capital, Y Combinator, and the founders of PayPal and Twilio, and we’ve raised $65M to reimagine the future of customer communication. Today, we’re a 60 person team powering voice automation for companies like Better.com http://Better.com, helping them deliver friendly, helpful, and human-like conversations at massive scale. And now we’re hiring our next game-changing teammate: a Technical Account Manager (TAM) who lives at the intersection of customer success, and solutions. Why this role exists We need someone who will take control of post-sales, enforce clarity, and drive customers to value fast.…

Read the full description on Bland's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: sql, json

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in a specific location. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqljson

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