Technical Support Specialist I

Arlingtononsitemid$63K – $97K

Posted 2w ago · via Workday

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About this role

The Technical Support Specialist I provides first-line product support by independently managing customer inquiries, troubleshooting issues, and delivering timely resolutions. This role develops expertise in Bloomberg Industry Group products while building strong customer relationships through exceptional service. What You Will Do Independently manage customer support requests from initial contact through resolution. Troubleshoot product functionality, workflow, and configuration issues across assigned Bloomberg Industry Group products. Deliver support through phone, email, live chat, and virtual meetings. Research, analyze, and resolve customer issues while meeting established service levels.…

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Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

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Recency

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Location fit

This role is based in Arlington. We weight your proximity and willingness to relocate.

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