Director, Client Experience Design

Torontoonsitedirector$120K$215K

Posted today · via Workday

About this role

Application Deadline: 10/18/2026 Address: 100 King Street West Job Family Group: Customer Solutions Supports the profitable acquisition and growth of priority customer segments through the development and execution of segment-driven integrated product, cross-channel, sales, marketing and pricing strategies. Supports the sustained growth of Key Performance Indicators (e.g., new customer acquisition targets, share of wallet growth, revenue and earnings, and segment engagement targets) to achieve customer acquisition and revenue growth targets. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: segment, teams

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Toronto. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

segmentteams

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