Director, Critical Services

Torontoonsitedirector$122K$212K

Posted today · via Workday

About this role

Application Deadline: 09/03/2026 Address: 100 King Street West Job Family Group: Technology Provides leadership and direction for the delivery, support, stability, and risk management of critical technology applications and services supporting the assigned portfolio group. Accountable for ensuring operational excellence, maintaining system health, proactively managing technology risk and operational defects, strengthening control and prevention practices, and responding effectively to problems and incidents. Partners with technology, business, and vendor stakeholders to understand gaps, balance priorities, influence outcomes, and remove barriers to effective service delivery. Establishes goals and performance objectives that align with business and technology priorities.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: express, teams

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Toronto. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

expressteams

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