CS Operations Agent - French speaking
Tallinnonsite
via Greenhouse
About this role
The Customer Support team at Bolt is the backbone of our user experience, resolving customer queries with speed, empathy, and accuracy across Ride, Food, Rentals, Business, and more. We are looking for a detail-oriented, customer-obsessed individual to join our team in Estonia as a French-speaking Customer Support Operations Agent. In this role, you will be part of a dynamic environment where execution, ownership, and continuous improvement are key.
About the role
As a French-speaking Customer Support Operations Agent, you’ll be the first point of contact for Bolt users in the French-speaking markets. You’ll handle incoming inquiries across multiple channels—chat, email, and voice—and resolve issues across various verticals.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Tallinn. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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