Business Process Analyst - Global Services & Support
Waltham Office (POST)onsitemid$89K – $111K
via Workday
About this role
The Business Process Analyst (BPA) for Global Services & Support is responsible for analyzing, designing, and optimizing end-to-end service and support processes to translate service strategy into coordinated, cross-functional execution. This role acts as a bridge between Global Services & Support, Finance, Manufacturing, and IT, ensuring operational needs are converted into scalable, repeatable, and well-governed systems. The BPA serves as a process architect and systems thinker, focused on improving service delivery, reducing friction at cross-functional handoffs, enabling scalability, and enforcing operational rigor across the post-sales lifecycle.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Waltham Office (POST). We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
More at Boston Dynamics
- View →Field Application EngineerNetherlands (Remote)
- View →Staff Fleet Operations Robot Captain, AtlasWaltham Office (POST)
- View →Robotics Operations Technician IV, Stretch Test OperationsBillerica (MA)
- View →Senior Staff Product Manager-SpotWaltham, MA
- View →Staff Software Engineer, ML Tooling and InfrastructureWaltham Office (POST)
- View →Associate Director, Humanoid Systems SafetyWaltham Office (POST)