Customer Support Agent - Thai Speaking
Warsawonsite
via Greenhouse
About this role
BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.
Are you fluent in Thai and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at Brainrocket in Warsaw.
✅ Main Responsibilities:
Communication with customers through online-chats, e-mails
Maintain prompt and empathetic attitude towards customers
Acknowledge and resolve customers’ complaints…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Warsaw. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included