Customer Success Manager, OmniChannel
Clevelandonsitemanager
Posted 2w ago · via Lever
About this role
BrightEdge is looking for a Customer Success Manager, OmniChannel to join our team! This position will be responsible for serving as the liaison for our Mid-Market clients. It is the Customer Success Manager’s responsibility to address the needs and concerns of our client’s as quickly and effectively. While maintaining and fostering strong relationships.
The Customer Success Manager, OmniChannel will possess an acute attention to detail, organization, and foundational knowledge of SEO. In charge of strategic support for our clients as they transition to active users of our BrightEdge products and services.
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Cleveland. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included