Manager, Customer Support
Littletononsitemanager
via Greenhouse
About this role
Buyers Edge Platform is seeking an experienced and dynamic Manager of Customer Support (BackOffice) to lead a team dedicated to delivering a best-in-class customer support experience. This pivotal role is instrumental in translating customer needs into impactful product improvements and cultivating genuine, valued customer relationships. Operating within a period of significant transformation, this leader will champion the integration of AI tools and innovative workflows to redefine service excellence and elevate team capabilities. This is a unique opportunity to lead through change, drive adoption of modern operational practices, and build a team that fosters significant career growth for its members.
Who we are:…
Read the full description on Buyersedgeplatformrecruiting's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Littleton. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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