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Byte Dance

Specialist, Customer Acquisition (EA Renewals Specialist)

MYS Kuala Lumpur - Sunway VISIO Toweronsitemid

Posted today · via Workday

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About this role

Job Title: Specialist, Customer Acquisition (EA Renewals Specialist) Job Description Leads Customer end to end Renewal Process, driving the engagement through to closure, ensuring deal is processed On time (OTR). Manages and executes plans for EA renewals pipeline, to ensure targets and customer business needs are met; coordinates extended teams to drive renewal strategy, optimizing upsell/cross sell opportunity. 1. Act as the primary point of contact for customers during the renewal process, building trust and setting the foundation for a long-term customer relationship. 2. Effectively convert renewal leads into opportunities and revenue pipeline by qualifying them against various criteria, e.g., BANT (Budget, Authority, Need, and Timeline). 3.…

Read the full description on Byte Dance's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in MYS Kuala Lumpur - Sunway VISIO Tower. We weight your proximity and willingness to relocate.

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Skills in this role

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