Team Leader, Operations

IND Gurugramonsite$37K – $42K

Posted today · via Workday

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About this role

Job Title: Team Leader, Operations Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Key Responsibility : Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Responsible for following agreed execution governance model, escalation & communication plans Ensure team members achieve agreed work standards Manage overall personnel performance and discipline. Provide direction to staff, ensure resolution of problems.…

Read the full description on Byte Dance's site →

What we'd score you on

reqspace match rubric

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Skills match

For this role: teams

Level fit

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Domain experience

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Recency

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Location fit

This role is based in IND Gurugram. We weight your proximity and willingness to relocate.

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Skills in this role

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