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Principal Customer Engineer

Canadaremoteprincipal

Posted 1mo ago · via Workable

About this role

A rare founding hire. You will build an AI security services practice across North America from the first customer up, with the independence of a startup and the install base, brand, and balance sheet of a major global security organization behind every conversation you have. About the opportunity This is the founding North America post-sales hire for a fast-scaling AI security business that now sits inside a larger, established security leader. The platform is at the front of its category. The Fortune 500 install base is already there. What is missing is the person who turns that into a services motion. You will be the connective tissue between the customers who buy the platform, the engineers who build it, and the field teams who sell it.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, teams

2

Level fit

This role is principal-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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