2nd Line Support
Readingonsite$30K – $36K
Posted 94mo ago · via Smartrecruiters
About this role
1st / 2nd Line Support Reading £22,000 per annum An exciting opportunity has arisen for an experienced IT Engineer to join a specialist IT provider based in the Thames Valley.This organically grown company is part of one of the largest suppliers in the UK, has a great reputation and is growing year on year. The Role is to provide first line support across a wide technologies, ideally, resolving issue at first line, but if not possible to escalate to the appropriate technical resolver group. Key Tasks: Use technical knowledge to affect remote ticket resolutions. Ensuring tickets are correctly logged and categorised on the service desk system.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Reading. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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