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Capitalone

Business Director, Effortless Customer Experiences

McLeanonsitedirector$230K – $263K

Posted 1w ago · via Workday

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About this role

Business Director, Effortless Customer Experiences As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. The Role: Drive the Customer Experience Analytics Strategy for Retail Bank This is a unique opportunity to lead the end-to-end design, implementation, and analysis of the Retail Bank's Customer Experience (CX) measurement system and business engagement strategy.…

Read the full description on Capitalone's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: snowflake, teams

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in McLean. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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