Process Management Associate – Operational Readiness & Production Support

Riverwoodsonsitejunior$67K – $76K

Posted today · via Workday

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About this role

Process Management Associate – Operational Readiness & Production Support Capital One is seeking a proactive and detail-oriented Process Management Associate to join a high-impact team supporting critical commerce networks and digital payment ecosystems. In this role, you will act as an operational Subject Matter Expert (SME) driving operational excellence and day-to-day process stability. You will lead operational readiness for client onboarding, deliver rapid-response production support when operational issues arise, and leverage data to identify continuous process improvements. The ideal candidate possesses sharp critical thinking skills, strong spreadsheet data analysis capabilities (Excel/Google Sheets), and the interpersonal confidence to collaborate across multi-disciplinary teams.…

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