Senior Associate- Corporate Functions/End User Support Specialist

McLeanonsitesenior$89K$101K

Posted today · via Workday

About this role

Senior Associate- Corporate Functions/End User Support Specialist Capital One’s Enterprise Learning Platform and Operations team is seeking a highly motivated and customer-focused individual to join our team as an End User Support Specialist. In this role, you will be responsible for providing exceptional support to users of our Learning Management System (LMS), One Learn, and related learning technologies. This individual contributor will operate in a highly cross-functional environment and play a critical role in identifying trends, uncovering root causes, and driving proactive, scalable improvements and efficiencies across our learning ecosystem via automation and other solutions.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, slack, zoom

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in McLean. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

goslackzoom

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