Service Consultant/Customer Advisor
MD - Baltimore Area - White Marshonsitemid$35K – $56K
Posted today · via Workday
About this role
7121 - White Marsh - 10201 Philadelphia Rd, White Marsh, Maryland, 21162 CarMax, the way your career should be! Position Overview As a Service Consultant, you will be the trusted link between customers and our skilled technicians, ensuring every interaction reflects CarMax’s commitment to honesty, transparency, and exceptional service. In this dynamic role, you’ll guide customers through the service and repair process—before, during, and after—delivering clear communication and personalized support. Your ability to balance technical details with a customer-first approach will make every experience seamless and rewarding. Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in MD - Baltimore Area - White Marsh. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included