Service Lead
Clevelandonsitesenior
via Greenhouse
About this role
About the team and position
The Service Lead, Dealership Operations is responsible for the success of the dealership’s service businesses, overall facilities management, and OEM relationship. This leader oversees a team of advisors with a focus on driving customer satisfaction, profit growth, compliance, and operational excellence across the dealership.
What you’ll be doing
Management – Service Operations
Lead all aspects of the dealership’s Service operations to achieve revenue, gross profit, and customer satisfaction targets.
Drive consistent execution of operating standards (standardized work, 5S, safety protocols, visual management).
Monitor warranty processes to ensure compliance and maximize claim recovery.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Cleveland. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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