IS Support Manager

About Our client is the executive body of the EU responsible for managing it's daily business and ensuring compliance with EU treaties, with 28 member nations and a staff of over 23,000. For our Branch in Brussels, Belgium, we are looking for an IS Support Manager. Responsibilities: 1. Coordination of support teams 2. IS Service management 3. Follow-up of service quality 4. Management and follow-up of user requests 5. Guidance regarding the use of information systems 6. Management of incidents related to information systems; organization of the reporting 7. Participation in user, service and project meetings Qualifications Knowledge and skills: 1. Proven knowledge in end user assistance or support of information systems 2. Excellent knowledge of ITIL 3. Good IT skills 4.…