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Cbecompanies

Supervisor, Customer Experience

W5thonsite$10K – $12K

Posted 2w ago · via Workday

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About this role

Job Description: EDUCATION AND EXPERIENCE PREFERENCES Bachelor’s Degree preferred Minimum of 3 years previous management experience; preferably in a call center or fast paced operations environment required or a bachelor’s degree required Management experience leading a team of 5-6 supervisors and 60-80 representatives or managing a Customer Experience (CE) team of 5-6 analysts. Scope of responsibility maximum of 8 analysts Previous management experience in the following areas (all or any): call center, collections, sales, and/or customer service preferred.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: sigma, teams

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in W5th. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sigmateams

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