Intern, IT Operations (6-Month Term)

CC&L Financial Group is seeking an Intern to join our IT Operations team in Gurugram for a 6-month term! In this role you will serve as the first point of contact for colleague support across technology, business applications, and day-to-day operational enablement. This role goes well beyond traditional IT infrastructure or helpdesk support. You will provide Level 1 support across end-user technology, productivity platforms, and business applications, delivering consistently high-quality, professional, and empathetic support experience. You will operate in a modern, AI-enabled support environment, leveraging automation, self-service, and copilots to resolve issues efficiently, while exercising sound judgment when escalation is required.…