Sales & Service AgentForce Engineer
United Statesonsitemid$89K – $115K
Posted 1w ago · via Workday
About this role
We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Overview We are seeking an Sales & Service AgentForce Engineer with 3–5 years of hands-on experience across Salesforce ecosystem technologies and applied AI solutions. This role will focus on crafting, implementing, and optimizing intelligent workflows, customer engagement solutions, and automation powered by artificial intelligence within Salesforce environments.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: javascript, python, rest, aws, azure…
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in United States. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
javascriptpythonrestawsazureopenaivertex aiteamssalesforce