Engagement Associate (Express)
remotejunior
via Ashby
About this role
As an Engagement Associate (Express), you’ll sit at the heart of our commercial, product, and operational decision-making. You’ll help shape how our services are structured, priced, and delivered across categories such as gardening, handyman, electrical, plumbing, and more.
You’ll spend time deeply understanding both sides of the marketplace including speaking with customers to understand their needs and pain points, working directly with tradespeople to understand how they operate and translating insights into smarter pricing, improved service design, and better user experiences.
You’ll work closely with Product Managers, Operations, and leadership teams to turn ideas into live improvements that directly impact growth and customer experience.
No two days are the same.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: express, teams
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
expressteams