Team Lead

2nd Flooronsitesenior

Posted today · via Workday

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About this role

Job Summary The Order Processing Team Lead oversees a shared services / offshore team delivering accurate sales and service order processing, billing support, customer portal administration, and transactional activities across the Order-to-Cash (O2C) lifecycle. The role ensures process efficiency, data accuracy, SLA adherence, and high customer satisfaction through standardized service delivery and effective stakeholder management Job Description – Team Leader • Lead, coach, and manage a team of order processing analysts within a shared services environment, ensuring consistent delivery against SLAs, KPIs, and quality standards. • Plan workload allocation, manage team capacity, and drive productivity while maintaining operational stability.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in 2nd Floor. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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