Client Experience Manager – EviCore – Hybrid

Franklinhybridmanager$66K – $110K

Posted yesterday · via Workday

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About this role

The Client Experience Manager is the client facing relationship liaison for their assigned segment of business. Acts as the key point of contact for assigned health plans. Facilitates Health Plan meetings to address escalated issues, to update on new items, and to come to resolutions. Is a consultative resource for clients on EviCore programs and products. Tracks client issues that require research/investigation & coordination to reach resolutions. Collaborates with internal resources to resolve client issues. Uses data and facts to identify and solve a range of problems for assigned health plans. Delivers effective and time sensitive verbal and written communications to internal and external audiences.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: fiber, segment, teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Franklin. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

fibersegmentteams

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