Client Manager, Strategic Accounts

Executing a Client Management role in all aspects of key account management, engagement, and profitable retention, as well as to uphold optimum service by maximizing effectiveness of internal processes and communication. Key contact to intermediaries and large clients for defined experience rated book of business. Engage and build strong relationships with intermediaries and/or clients. Pro-actively manage and successfully negotiate profitable renewal retention of defined experience-rated and portfolio-rated book of business. Provide consistent and quality support intermediaries and/or clients by answering queries, and collaborating with internal stakeholders to resolve services issues promptly. Lead employee communication meetings (English) as required by intermediaries and clients.…