Senior Supervisor, Individual Dental Operations - Cigna Healthcare - Remote
Missouri Work at Homeremotesenior
Posted today · via Workday
About this role
Position Summary The Quality Review and Audit Senior Supervisor is responsible for leading quality assurance, audit support, operational oversight, and customer escalation functions supporting the Individual Dental business. This role ensures operational processes, customer interactions, vendor activities, and business practices are executed in accordance with established procedures, regulatory requirements, and quality standards while delivering effective resolution of complex customer concerns and business issues. The Quality Review and Audit Senior Supervisor leads a team responsible for quality monitoring, audit activities, customer issue intake, complaint management, regulatory inquiries, and escalation resolution.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: fiber, teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
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Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
fiberteams
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